Never Miss a Call Again
An answering service is a great way to manage after-hours calls. But have you thought about all the calls that are missed over lunch breaks or during your busiest times of the day?
When you have a 'round the clock answering service, you can:
Let our US-based agents handle your after-hours and overflow calls — so you never miss a call, even during your busiest times.
Convert routine patient calls into billable telehealth sessions.
Return patient calls without revealing your callback number.
Toggle call forwarding on/off at your discretion.
Relay messages smoothly from one clinician to the next person on call.
Post a “Page My Doctor” button on your site that is only visible when you want it to be.
Our US-based 24/7 answering service boasts a 97% client retention rate over 20+ years!
TRANSFORM YOUR CURRENT REALITY
Running a busy pediatric practice comes with nonstop demands — from managing patient care to fielding a constant flood of phone calls. When your team is stretched thin, it’s hard to keep up.
With 24/7 patient support from our experienced, US-based agents, your calls are covered — after hours, during peak times, and anytime your team is overwhelmed. That means fewer distractions, less stress for your staff, and uninterrupted nights for you. Yes, really. Sleep tight — we’ve got this.
Choose what works for your practice:
Remedy OnCall™ 24/7 Answering Service
Answering Service Features:
- Secure messaging through a mobile app
- Anonymous client call-back with one click
- Start a telehealth visit with one click
- Securely forward a message and notes to another provider
- US-based, 24/7 live agents
- Call history, with the option to listen to agent calls online
- Protected by two-step verification
Remedy Messenger Medical Paging
Medical Paging System Features:
- Message forwarding so messages get to the right team member
- Multiple ways to be contacted: secure mobile app, email, text, or by phone
- All messages are stored in an additional dashboard
- Encrypted and HIPAA-compliant so healthcare providers can communicate without worry
What you get when you choose Remedy OnCall:
CONTROL &
FLEXIBILITY
Decide how calls are routed, which services are automated, and which demand a human touch.
TELEHEALTH
INTEGRATIONS
Convert patient calls into telehealth visits so you get paid for all of your work.
ENHANCED
PRIVACY
With our advanced features, mask your number when making calls directly through the app.
'ROUND-THE-CLOCK
SERVICES
Manage patient calls with 24/7 options that fit your practice’s needs.
EFFICIENT
TRIAGE
Our on-call team triages and routes calls to the right provider, based on your preferences.
SEAMLESS
COMMUNICATION
All communications get saved within our platform, ensuring you never miss any
critical details.
HIPAA
COMPLIANCE
Our platforms are designed to prioritize patient confidentiality.
STELLAR
PERFORMANCE
Trusted by many, our US-based agents manage over
250,000+ calls a year.
Always Available, Always Reliable
Choose Remedy OnCall or Remedy Messenger today and bridge the gap between your practice and your patients.